Service Operation

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newBookmarkLockedFalling IT Problem management implementation
lassaad 0 383 by lassaad
May 6, 2012 11:00:22 GMT -5
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shavy16 1 583 by itsiders.com
Dec 18, 2011 20:58:47 GMT -5

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Service Operation
For everything relating to ITIL v3 Service Operation
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