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Dec 17, 2010 18:59:45 GMT -5
Post by itildude on Dec 17, 2010 18:59:45 GMT -5
Integration with existing processes is simples. It's integrating it with the staff that causes all the havoc.
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Sept 10, 2011 20:47:16 GMT -5
Post by bestpracticehelp on Sept 10, 2011 20:47:16 GMT -5
TOGAF (The Open Group Architecture Forum) v9 is being heavily promoted at the moment; it sees considerable integration with ITIL - check it out if you're into enterprise architecture.
-Admin
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May 10, 2018 3:26:32 GMT -5
Post by amitnovelvista on May 10, 2018 3:26:32 GMT -5
I think you are looking for How to integrating or implementing ITIL in Your Organization Just go through following steps and comment (if you want read in brief or you want to suggest anything for this guide) on my blog www.novelvista.com/blog/top-7-step-to-implement-itil.html 1. Building Capability, Understand ITIL and go for Foundation Certification
2. Do a Gap analysis and identify the quick wins (Remember 80:20 rule)
3. Get Buy in from the management and design or tailor the processes
4. Spread awareness and communicate the change 5. Implement and monitor the change
6. Optimization and Improvements
7. Deliver Value for customer delight
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