Post by barbunas on Aug 26, 2014 7:36:48 GMT -5
Hi All,
I am putting together a schedule of processes for off-the-shelf in-house hosted and managed applications based on ITIL v3 and I was wondering if anyone can advise if a standard upgrade of an off-the-shelf application hosted and managed in-house should come under the Release & Deployment Management process.
Thank you,
Anna
I am putting together a schedule of processes for off-the-shelf in-house hosted and managed applications based on ITIL v3 and I was wondering if anyone can advise if a standard upgrade of an off-the-shelf application hosted and managed in-house should come under the Release & Deployment Management process.
Thank you,
Anna